As of Tuesday, June 1st Diamond Hill Animal Clinic will no longer be handling prescriptions directly with outside pharmacies, including chewy.com, 1800petmeds, CVS, Walmart, etc. We will provide written prescriptions whenever requested. We will not be faxing or approving medications through online pharmacy portals. There are two main reasons why we have made this transition. First is the amount of time that our staff is spending dealing with outside pharmacies. This time would be better spent in other aspects of helping our clients and patients. The second reason is that the major veterinary drug manufacturers maintain a strict practicing veterinary-only sales policy. The source, handling, storage, and transportation of the medication are not known or tracked. Without this accountability, the integrity of the medications can be compromised. A majority of the major veterinary drug companies guarantee their products but when purchased through internet pharmacies this guarantee is null. Starting June 1st written prescriptions can be picked up at the clinic with a 48-72 hour notice. Thank you for your understanding and patience while we make this transition.
